Informations and general terms and conditions

  • The rates are indicated in euro per person per day with the minimum stay of 7 days.
  • It is not allowed to occupy the apartment with a bigger number of guests (including infants) than indicated and agreed at the time of reservation.
  • It is not allowed to smoke inside the apartment and in the common areas and/or to throw cigarette butts out of windows and balconies.
  • It is not allowed to take objects, equipment and kitchen utensils outside the apartment;
  • Upon prior agreement, we accept small dogs, max.1 per apartment, with the owners’ commitment not to leave their pets alone in the apartment. The daily rate is €10.00, meals not provided.
  • We offer the possibility of fresh bread and milk delivery by 8 a.m.

The prices include:

  • Weekly change of bedroom, bathroom and kitchen linen;
  • Additional mid-week change of towels;
  • Outdoor parking;
  • WI-FI connection;
  • In winter, free ski bus service to/from Piz Sorega cable car, which is located 1 km away from the house, ski room with a ski boot dryer and warmer.
  • Bike storage in summer.

Facilities, available in all the apartments:

  • Satellite TV;
  • Telephone;
  • Bedroom, bathroom and kitchen linen, cutlery and crockery;
  • Shared laundry with a coin-operated washing machine and tumble dryer, and ironing facilities;
  • Playground with garden and shared barbecue.


  • To the indicated prices will be added a local tourist tax of €1.40 per person/day for guests over 14 years old. The tax is paid on departure and is specifically stated in the invoice.
  • Final cleaning of the apartment: €40.

Reductions for additional beds:

  • The following reductions, not combinable with other promotions, are applied for a stay on an additional bed:
    • 4th person in a one-room apartment| 5th person in a two-room apartment: - 40%;
    • 6° person in a two-room apartment: - 50%;

Check-in and check-out

  • Rooms are available from 2 p.m. on the day of arrival until 9 a.m. on the day of departure.

Booking guarantee

  • The reservation becomes binding upon payment of the deposit agreed and the receipt of our written confirmation;
  • The deposit should be paid within 3 days from the date of reservation by:
    • Bank transfer
      BANK: Cassa Rurale Val Badia
      NAME: TAELA Apartments - 39036 San Cassiano (BZ)
      IBAN: IT36J0801058340000300008419
      SWIFT: RZSBIT21008
    • Credit card

Payment modes:

The accommodation bill can be paid in the following ways:

  • Cash for total amount up to € 3,000.00. In case of higher bills, the whole bill or the difference should be paid either by credit card, cheque or advanced bank transfer (excluding guests from non-EU countries like Russia and Switzerland, for whom bigger cash payments are allowed).
  • Bank transfer (in this case the entire payment for your stay should be transferred before your arrival);
  • Cheque (in this case we ask to provide the cheque for processing within 1 day after check-in);
  • Credit card (no Diners Club or American Express);

Cancellation policy (Consumer Code, Part III, title III, par. I 206/2005):

Unforeseen circumstances may always happen and a cancellation is unpleasant for both parties.

The right of withdrawal is not provided by the Consumer Code.

Nevertheless, we offer the following cancellation terms:

  • up to 60 days before arrival: refund of the 80% of the confirmation deposit;
  • from 60 to 30 days before arrival: loss of the confirmation deposit;
  • from 30 to 8 days before arrival: 60% of the total price is charged;
  • less than 8 days before arrival, late arrivals, lower number of guests, early departures or no-show:  100% of the total price is charged.

We recommend you to contact your insurance company and insure your journey against cancellation, early termination or late arrival.

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Playground and garden